What is hotel management ?

Managing a hotel comes with a range of responsibilities. You must be able to adapt to new challenges, help different departments and ensure the hotel maintains a standard of excellence. As a hotel manager, you will be responsible for overseeing and having a strong knowledge of finance, planning, service and organization. While you have a team of managers working alongside you, as hotel manager you have to lead rather than follow. You must also make sure your staff are managing their time and departments efficiently, whether that be through improving their monthly profits or simply ensuring a guest’s expectations are exceeded.

You must have strong attention to detail, leadership and teamwork skills. At some hotels, depending on the size and type, you may find yourself dealing with a lot more day-to-day tasks than you would at a more prestigious place. You may also have less contact with guests, but you’ll spend time monitoring the business through regular meetings.

an evolving industry

The world of hospitality continues to expand. It is one of the world’s fastest-growing industries, and will create over 80 million new jobs over the next ten years. The travel and tourism sector will account for one in nine jobs by the year 2026.

A hotel manager needs to know the current industry trends. They are aware that their hotel needs to evolve and change in order to stay current.

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